Toronto Event FAQ – Black & Blue

Group & Event

Frequently Asked Questions

Is a set menu required?

To ensure an optimal dining experience, a Group Set Menu is required for all groups of 8 guests and larger. Please select one set menu for the entire group. If your group is 7 guests or smaller, you are welcome to order from the A La Carte menu.

Can you accommodate allergies and/or dietary restrictions?

Yes, we can accommodate allergies and dietary restrictions. Please ask us for our group set menu options which accommodate options for all dietary needs. For all other allergies and restrictions, our Chef is happy to create something the day of.

When do I need to submit the final guest count and menu selection?

The final guaranteed guest count is required 72 hours prior to your event.

Menu and beverage selections are required 2 weeks prior to your event.

Do you require individual menu selections before the event?

Each guest will place their order from the set menu with the server during the event, therefore we do not require individual selections prior to the event. Pre-selection is an option if preferred.

May I order additional items from the A La Carte menu for my group?

Yes, you may pre-order items from our a la carte menu to complement your Group Set Menu selection.

Are there Audio/Visual capabilities

Yes, Private Dining Rooms have both projector and screen available ($150 flat fee applies). Please bring your own device to connect to the projector via Chromecast.

May I bring decorations?

Décor is permitted in the private or semi-private rooms. Décor (including centerpieces, florals, balloons) must be free standing; attaching or adhering decor to any surfaces is not permitted. Confetti/sparkles are not permitted.

May I bring my own wine?

No, sorry. You may not bring your own wine, hard liquor, or champagne.

May I bring my own cake?

Yes, we allow cakes from external vendors to be brought in. A cake waiver form must be signed on arrival. A cake cutting fee of $5/per person applies to have cake cut and served to guests.

Is there a minimum spend?

Yes. Our minimum food and beverage requirement varies according to the time and day of week you would like to book. The amount quoted does not include applicable taxes and gratuities.

Is there a room rental fee?

In lieu of room charge, there is minimum requirement on food and beverage sales.

Do you require a deposit?

Yes, to confirm your group reservation a signed contract and deposit are required. The deposit amount is 50% of your minimum spend.

Is the deposit refundable?

The deposit is fully refundable if the reservation is cancelled one month prior to your event date.

What is your cancellation policy?

Cancellations within 30 days are subject to be charged 25% of the minimum spend or the value of the event as quoted at the time of cancellation, whichever is greater
Cancellations within 7 days are subject to be charged 50% of the minimum spend or the value of the event as quoted at the time of cancellation, whichever is greater
Cancellations within 72 hours are subject to be charged 100% of the minimum spend or the value of the event as quoted at the time of cancellation, whichever is greater

Is there parking available?

24/7 Underground parking facilities @ First Canadian Place Towers/Exchange

Access from Adelaide & York Street (119 York St)

Weekday 6am-6pm $30
Weekday 24 Hour Rate $40
Evening Flat Rate 6pm-6am $10
Weekend & Holidays (per 24 hours): 6am-6am $12

Is the restaurant accessible?

The main floor of the restaurant is fully accessible, including both entrances, the garden patio and access to restrooms. The second-floor mezzanine can be accessed by stairs only.

Do you have a Kids Menu?

Yes, a Kids Menu is available for children 12 years of age and under.

Do you have highchairs available?

Yes, please let us know and we will provide you one.

How long is my seating time?

We anticipate 2.5 – 3 hours of service for a full seated dinner.

Can I have something delivered to the restaurant?

We do not have storage facilities; therefore we kindly ask you to bring your items when you arrive for your reservation.

Dress Code

At all Glowbal Group restaurants, with the exception of Trattoria’s, we encourage business casual attire. Please note we will not deny entrance to any patron, but at management’s discretion may ask guests to remove ballcaps in the dining room, for example. If a guest is not comfortable with this, we invite them to join us on our beautiful patio where more casual attire is welcome.

Families

Glowbal Group is a family company and small children are always welcome. We offer highchairs on request although quantity can be limited. For children comfortable and accustomed to dining in restaurants, we offer menus selections just for kids and change tables in our restrooms. For children who become uncomfortable or unsettled during a visit, at our management’s discretion, we may ask parents or guardians to relocate a child to a quiet space until they have become settle and comfortable in the restaurant

Changes In Family Size

All Glowbal Group restaurants enjoy accommodating groups of friends, families and business associates. If your party size unexpectedly changes, smaller groups may be asked to relocated to a smaller table. Groups that grow in number may need to sit separately or wait in a holding area until appropriate space becomes available. We understand that groups are often happy to squeeze into crowded areas but we try to consider the comfort of all diners when seating the dining room. Overcrowding and boisterous (loud) groups can impact other diners and at our management’s discretion, we may alert parties that are impacting other groups.